Please read the following T&C’s thoroughly before booking an appointment. Failure to do so may result in us being unable to carry out your treatment(s). Deposits are non refundable under any circumstances - you can reschedule your appointment with a minimum of 72 hours notice.

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Under NO circumstances will we treat;

• Anyone under the age of 18 (ID REQUIRED)

• Pregnant or breastfeeding women

• Anyone with a transmittable blood infection

• Anyone undergoing or recently undergone chemotherapy or radiotherapy

• Anyone with an active coldsore

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Before Treatment:

All make up will need to be removed prior to treatment, so please come ‘fresh faced’ if possible. Alcohol, aspirin, Ibuprofen and a range of dietary supplements including; St. Johns Wort, fish oils, Gingko Biloba, Vitamins C and E- may all contribute to bruising and are best avoided 24 hours before treatment. Treatment cannot be administered if there is an active skin infection, including acne or cold sores or if you are unwell- including colds, coughs, sore throats etc. Do contact the clinic to discuss any illness or new medicines prior to attending.

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You must arrive on time for your appointment, a few minutes early to fill out consent forms and for the application of numbing cream. If you are late, we may not be able to go ahead with your appointment and you will lose your deposit. We reserve the rights to refuse our services. 

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Please make sure you have childcare in place for your appointment, we are not insured for unattended children to be in the salon, due to the set up of the building it is unsafe for them to accompany you to your appointment. Under NO circumstances can a child come into the treatment room with you.

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A photograph will be taken by Georgina before and after the treatment for insurance purposes, if you do not want your photo’s to be used for promotional content just let Georgina know. 

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*Disclaimer
The time frames stated on our website for filler durability should be used as a guideline only. There is no guarantee the filler will last for the durations stated above. Several sessions may be needed to achieve your desired results. This is impossible for us to determine as it’s down to an individuals anatomy and lifestyle factors that are out of The Esteem Clinic's control. Filler is a buildable product and it may take multiple sessions to achieve your desired result. Asymmetry is a normal part of the healing process and is to be expected, there may be uneven areas of the face due to some areas taking better to filler than others. It is always possible for an individual to have a poor response from dermal fillers.

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Our fillers are charged per syringe. Any follow up appointments needed will be charged at the regular rate. Should complications develop from the filler injections, any medical costs would be the patients responsibility. We do not, under any circumstances, offer a partial or full refund.